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News Details

Version 1 achieve ISO/IEC 20000 Certification
22/08/2011
We are very pleased to announce that our client Version 1, the IT consulting and managed services company, has been certified against the requirements of the international IT Service Management Standard, ISO/IEC 20000-1:2011. The scope of certification covers all of the company's managed services offerings.

Catherine Hughes, Version 1's Head of Managed Services Practice, said achieving certification against the requirements of ISO/IEC 20000-1:2011 is an important differentiator providing its customers with an independent assessment of the quality and repeatability of the company's managed services. She added that it would help to attract and retain customers by driving increased productivity and reducing costs to customers.

"This certification is industry recognition of the maturity of our managed services. ISO/IEC 20000-1:2011 requires hard evidence that our Managed Service Practice is complying with every part of the standard and that we are committed to continually improving the service we provide our customers," Hughes added.

About Version 1
Version 1 has operated a managed services practice in Ireland since 2000 and has 140 customers supported by a team of more than 100 IT support professionals. The company has been growing recently and now employs 280 staff between offices in Dublin, Belfast and Cork. Version 1 was recently named "Company of the Year" at the 2011 ICT Excellence Awards and was recognised as the 2011 Microsoft Country Partner of the Year.

Find out more about Version 1 at www.version1.com
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