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We have over 25 years experience in IT Service Management and
offer our clients the following range of services:- Gap Analysis to assess existing IT Service Management
capability against Best Practice
- Assistance with the development of an IT Strategy to support
business requirements
- The implementation of best practice processes based on the
ISO/IEC 20000 International Standard
- Service Improvement Programme planning and guidance
- Awareness and communication to ensure that proposed changes
are successful
- Assist clients seeking ISO/IEC 20000 certification to
prepare for certification/surveillance audits
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