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IT Service Management (ITSM) Assessment Service
This assessment service is based on the requirements within ISO/IEC 20000, the IT Service Management standard. It can include all of the ISO/IEC 20000 processes or can be tailored for specific processes. The evidence gathered through interviews, observations and reviews are mapped against the requirements of the standard and used to baseline the service provider organisation.

This assessment is beneficial to organisation's considering adopting ISO/IEC 20000, or who have undertaken the necessary work in preparation for the formal ISO/IEC 20000 certification. It is also ideal for organisations who simply wish to baseline their current service management processes and who are looking for opportunities to improve.

Our ITSM Assessment Service enables organisations to identify opportunities to:
  • Reduce costs
  • Identify and reduce service risks
  • Enhance service levels, through increased efficiency and effectiveness
  • Improve alignment of IT to business needs
Information Security Management System (ISMS) Assessment Service
This assessment service is based on the requirements within ISO/IEC 27001, the Information Security Management System standard. The evidence gathered through interviews, observations and reviews are mapped against the requirements of the standard and used to baseline the organisation.

This assessment is beneficial to organisation's considering adopting ISO/IEC 27001, or who have undertaken the necessary work in preparation for the formal ISO/IEC 27001 certification. It is also ideal for organisations who simply wish to benchmark themselves against the requirements of the standard.

Our ITSM Assessment Service enables organisations to identify opportunities to:
  • Identify risks and implement appropriate controls
  • Assure staff, customers, partners and suppliers that their data is safe
  • Protect your intellectual property
  • Improve alignment of IT to business needs
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